Vacancy Detail

Position

City / Unit

Type

Position

OFFICER - AFTER SALES SERVICE (TANGERANG)

OFFICER - AFTER SALES SERVICE (TANGERANG)

04 Sep - 04 Dec 2026

City / Unit

SUMMARECON TANGERANG

SUMMARECON TANGERANG

Type

Entry Level

04 Sep - 04 Dec 2026

Entry Level

Requirements:

  • Minimum D3/S1 degree, preferably in Administration, Management, Communication, or a related field.
  • Experience in administration, customer service, property, or after-sales will be an advantage.
  • Proficient in Microsoft Office, particularly Excel.
  • Good communication skills.
  • Detail-oriented, organized, responsive, and strong follow-up skills.
  • Able to work independently and as part of a team.
  • Able to handle customers in a professional and solution-oriented manner.
  • Willing to be placed at Summarecon Tangerang.

Job Description:

  • Manage customer data after the purchase process.
  • Receive and record customer complaints, inquiries, and requests.
  • Coordinate with the Customer Service, Estate Management, Engineering, Developer, Legal, Finance, and other relevant departments.
  • Monitor the status of each customer report.
  • Contact customers to provide updates on the work status.
  • Prepare daily, weekly, and monthly reports related to after-sales activities.