Vacancy Detail

Position

City / Unit

Type

Position

OFFICER - F&B

OFFICER - F&B

17 Jun - 31 Aug 2025

City / Unit

SUMMARECON MALL BEKASI

SUMMARECON MALL BEKASI

Type

Entry Level

17 Jun - 31 Aug 2025

Entry Level

Requirements:

  • A Diploma or Bachelor’s Degree in a related field
  • At least 1 Year of working experience in Tenant Relation/Customer Service
  • Excellent written and verbal communication skills for effective interaction with tenants, management, and vendors
  • Strong problem-solving and conflict resolution abilities to address tenant concerns and disputes
  • Positive attitude and strong work ethic
  • Proficiency in Microsoft Office (Microsoft Word, Excel, and PowerPoint)
  • Good English communication skills
  • Willing to work fulltime and shifting
  • Placement at Summarecon Mall Bekasi

Job Description:

  • Establish and maintain effective communication with tenants to professionally address their needs, concerns, and inquires
  • Provide tenants with information regarding building facilities, events, etc
  • Collect feedback and suggestions from all tenants for continuous improvements and relay this information to the management team
  • Offer tenants information regarding their rights and responsibilities
  • Act as a mediator in tenant disputes or issues, working towards the best resolutions
  • Timely and responsive communication in handling work-related emails and chat inquiries
  • Prepare daily or monthly report
  • Able to manage inventory of dining equipment for the Food Court and Bekasi Food City.