Vacancy Detail
Position
City / Unit
Type
Position
COORDINATOR - SPORT CENTER
COORDINATOR - SPORT CENTER
22 Apr - 31 Jul 2025
City / Unit
SUMMARECON MAL BEKASI
SUMMARECON MAL BEKASI
Type
Experience Level
22 Apr - 31 Jul 2025
Experience Level
Position
COORDINATOR - SPORT CENTER
COORDINATOR - SPORT CENTER
22 Apr - 31 Jul 2025City / Unit
SUMMARECON MAL BEKASI
SUMMARECON MAL BEKASI
Type
Experience Level
22 Apr - 31 Jul 2025Experience Level
Requirements:
- Bachelor’s degree in Sports Management, Hospitality Management, or related field.
- Minimum 1 years of experience in sport center, fitness club, or recreation management.
- Strong leadership, communication, and customer service skills.
- Passion for sports, fitness, and promoting healthy lifestyles.
- Willing to work in shifts, weekends, and public holidays
- Positive attitude and strong work ethic.
- Proficiency in Microsoft Office (Microsoft Word, Excel, and PowerPoint).
- Good English communication skills.
- Placement at Summarecon Mall Bekasi.
Job Description:
- Coordinate day-to-day operations of the sport center including gym, courts, and related areas
- Supervise and support sport center staff, ensuring all are performing according to SOP
- Monitor facility cleanliness, readiness, and equipment condition
- Assist in scheduling and organizing classes, events, and sport programs
- Handle customer requests and complaints, providing effective and timely solutions
- Support Sport Center Manager in achieving operational and service excellence
- Coordinate with vendors and instructors for classes, maintenance, and activities
- Conduct regular inspections and follow up on safety and maintenance needs
- Prepare simple reports on attendance, usage, and issues in the facility
Daily Operations Supervision
- Oversee the daily operations of the sport center including gym, courts, locker rooms, and related facilities.
- Ensure all areas are clean, safe, and functioning properly according to company standards.
Staff Coordination
- Supervise and support sport center staff (receptionists, instructors, attendants, etc.).
- Create and monitor staff schedules and ensure sufficient manpower during operational hours.
Customer Service & Complaint Handling
- Respond promptly to member inquiries and complaints.
- Provide professional and courteous service to enhance customer satisfaction.
Facility & Equipment Monitoring
- Conduct routine inspections of facilities and equipment.
- Coordinate maintenance requests and ensure prompt follow-up of repairs.
Program & Event Support
- Assist in organizing and promoting Sport Center programs, classes, and sport events.
- Ensure smooth coordination with instructors, trainers, and third-party vendors.
Safety & Cleanliness Compliance
- Ensure all health and safety procedures are followed by staff and members.
- Monitor the implementation of hygiene standards across the sport center.
Vendor & Third-Party Liaison
- Coordinate with external parties for services like equipment maintenance, class instructors, and supplies.
Reporting & Administration
- Prepare regular reports regarding facility usage, issues, customer feedback, and staff performance.
- Maintain records of equipment inventory, maintenance schedules, and other operational documents.
