Vacancy Detail

Minimum education: Diploma (D3) in Tourism / Hospitality / Food & Beverage
Minimum 2 years of experience as a Captain / Leader in a restaurant, bar, or café
Strong knowledge of F&B service, table management, and hospitality standards
Excellent leadership and communication skills
Neat appearance, disciplined, and able to work under pressure
Willing to work in shifts, including weekends and public holidays
Able to operate POS systems and understand basic daily operational reports
Willing to be placed at Summarecon Mall Bandung

Lead and supervise the service team (waiters/waitresses) during daily operations
Ensure all guests receive friendly, prompt, and professional service
Manage table assignments, staff rotation, and service flow in the dining area
Conduct daily briefings and ensure SOP standards are consistently implemented
Handle guest complaints promptly and in a solution-oriented manner
Coordinate with the Kitchen, Bar, and Manager to ensure smooth operations
Ensure the work area is always clean, tidy, and ready for use
Prepare daily operational reports (sales, stock, and team performance) for the Supervisor/Restaurant Manager
Train and guide new service staff to understand and implement Cassa Barrels’ service standards

How To Apply Apply Now